SERVANT LEADERSHIP AND JOB PERFORMANCE: EVIDENCE FROM AIRLINE COMPANIES IN JORDAN

نویسندگان

چکیده

This study explores the impact of servant leadership (SL) on job performance among service employees in Jordanian airline companies. A convenient sample (201) answered self-administrated questionnaire. Structural Equation Model/AMOS was applied for statistical analysis. Results revealed a positive aggregate SL (R-square = 0.44). Respondents showed moderate agreement that their leaders are exhibiting and practicing style. assessed level as moderate. The sub-dimensions variation performance. Conceptualization creating value community did not show any Servant is crucial element enhancing employees, which turn would improve quality services provided to customers.

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ژورنال

عنوان ژورنال: International Journal of Business and Society

سال: 2023

ISSN: ['1511-6670']

DOI: https://doi.org/10.33736/ijbs.5632.2023